FAQ
How can we help?
Shipping & Returns
How fast is shipping?
We process and dispatch orders quickly, with most deliveries arriving within 3–7 business days depending on the location.
What's your return policy?
You can request a return within 30 days of delivery as long as the item is unused and in its original condition.
Where is my order?
Once your order ships, you will receive a tracking email. If you cannot find it, contact support and we will help right away.
Product Usage
How do I apply a SLPSTRM strip?
Wash and dry the bridge of your nose, peel the strip, position it across the bridge, and press firmly for 10 seconds.
How long does it stay on?
It is designed to stay secure through sweat, heat, and high-output sessions when applied to clean, dry skin.
When should I use it?
Use it before training, racing, recovery, or any session where you want easier airflow and better focus.
Who is it for?
SLPSTRM is built for racers, gym athletes, endurance athletes, and anyone who wants better breathing under effort.
Payment & Orders
What payment methods do you accept?
We accept major credit cards, Shop Pay, PayPal, and any accelerated checkout methods available in your region.
Can I change my order after placing it?
If your order has not shipped yet, contact us as soon as possible and we will do our best to update it.
How do I track my order?
Your tracking link is sent by email as soon as the parcel is fulfilled. You can also contact support with your order number.
Do you offer refunds?
Yes. Approved refunds are returned to your original payment method after the return is inspected and processed.
No questions matched your search in this category.
STILL NEED HELP?
Still have questions?
Our team responds within 24 hours, weekdays and race weekends alike.
Contact Support